A UX audit sounds like a massive undertaking. But with the right framework, you can identify your most critical usability issues in a single focused day. This guide walks you through a proven 6-hour process.
Morning: Heuristic Review (2 hours)
Start with Nielsen's 10 heuristics. Walk through your product feature by feature. Document every violation you find. Focus on severity ÔÇö a confusing error message is more critical than a slightly off-centre button.
Midday: Analytics Dive (1.5 hours)
Pull up your session recordings, heatmaps, and funnel data. Look for drop-off points. Where are users abandoning flows? High exit rates signal friction. Cross-reference with your heuristic violations.
Afternoon: User Calls (2 hours)
Schedule two 45-minute calls with real users. Recruit from your existing customer base. Ask them to walk through a task you know is problematic. Listen more than you talk.
By the end of the day you will have a prioritised list of fixes ranked by impact and effort. Ship the quick wins immediately. Schedule the bigger ones in your next sprint.
